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Overview
Training
As an employer of choice and holder of Investment
in People status, HEAT is committed to offering
its employees opportunities to gain qualifications
and develop new skills. Our focus on training
applies to everyone in the company, from senior
management to the newest recruits - the HEAT
Apprentice Team.
To assist our people to fulfil their potential,
Personal Development Plan (PDP) sessions are
conducted annually between each member
of staff and their respective line manager
to identify and discuss training needs.
We are justifiably proud of our training records
and we have an ongoing programme of training
opportunities to assist our people in developing
their knowledge and skills base.
We have won a number of awards for the quality
of our training - please see the Awards section
in HEAT in Pictures for details of these.
Some of our training achievements are listed
below and these illustrate that we address
the needs of our staff across all their disciplines
and departments.
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NVQ Level 3 in Business
Administration completed by 12 of our
Call centre staff |
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PriceWaterhouseCoopers - 6 of our middle management
completed a tailor made Management Development
Programme from which HEAT received a
National Training Award. |
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Front Line Managers |
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OFTEC - we have the
highest number of OFTEC qualified engineers
in Ireland |
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Building skills |
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Gas cards |
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Construction Line |
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Customer Service
NVQ |
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National
Training Award |
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Phoenix Gas Award
for Training |
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Customer service in house training |
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Mutual Recognition Certifications |
Recruitment
HEAT is an Equal Opportunities Employer and
it is our policy to promote a good and harmonious
working environment where everyone is treated
with respect and dignity.
We are committed to preventing any form of
discrimination in the workplace and champion
equal opportunities for women and men, people
with disabilities and ethnic minorities.
This policy applies to all aspects of recruitment,
promotion, transfer, training, benefits, facilities,
procedures and all terms of conditions and
employment.
There are at present
no career opportunities available with HEAT
but should any positions become available,
they will be advertised on this website or
contact jacqui.dornan@heat.co.uk
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